Monday, November 30, 2020

REVIEWS...they influence consumer decisions and build a business' credibility!
Most of us realize the importance of reviews but why is it so hard to get people to write them, even when they really want to?

Make it easier for people to write reviews by following these suggestions:

1. Don't assume that Google reviews are the only place to collect reviews. It's the big one for sure but collecting reviews on social media and ShopStAlbert.com really help. Let your customers know the various places they can leave a review!

2. Set up an SMS or email message from your website or online store asking for a review. Make sure they are 'mobile-first' in design.

3. Tell them what you want! Longer answers rather than just stats will come if you position your request like:
“Please review your purchase and
1) tell shoppers why you bought the product
2) were you satisfied with the product and would you shop with us again?

Posted at 07:01 PM